How Our Policies Apply to Your Wallet
Mbajje operates as a first-party gaming account platform, and the terms you accept when you open an account cover how deposits and withdrawals move through bKash, Nagad, and Rocket. We can't promise access everywhere — whether you can hold an account, deposit, or withdraw depends on
-
1
your local law and the regions we're able to serve, and we suspend access where that changes. Before you fund your account wallet, read the terms tied to identity verification: we ask for the mobile number linked to your bKash, Nagad or Rocket wallet, and we
-
2
match that against the name on your account before releasing a withdrawal. Our privacy notice sits alongside these terms and explains what we log — device type, login timestamps, transaction references — and why we keep it, mainly for wallet verification and dispute resolution. If a
-
3
clause in our terms changes, for example how we handle a disputed Rocket transfer or an unclaimed balance, we update the version date and note the change in your account inbox. You're free to ask for a copy of the specific clause under review, and our
-
4
support team can walk you through what changed and why. None of this replaces the law that applies where you live; if there's a conflict, local law takes priority.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.