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Your Data, Your Wallet, Your Control

This page sets out how Mbajje collects, stores and uses the details tied to your account — your login, your bKash, Nagad or Rocket wallet reference and your play history.

Login & Session DatabKash / Nagad / Rocket ReferencesCookie PreferencesData Access Requests
Mbajje Your Data, Your Wallet, Your Control
DATA SAFEGUARDS

How We Handle Your Information

We treat your account details, your wallet reference numbers and your play activity as data that stays inside Mbajje unless a payment processor or game studio needs it to complete a specific round or transaction. Session cookies keep you logged in on the Live Roulette Wheel or Cricket Betsport without repeated sign-ins, and you can clear them from your browser or app settings whenever you like. We hold transaction and account records only as long as we need them to run your account and meet local reporting requirements, then they're removed.

Cookies & Session Data Cookies on Mbajje remember your login state and language choice so slot rooms like Teen Patti Superwin load without asking you to sign in again.
Account Security Checks We match every bKash, Nagad or Rocket transaction reference against your registered account before any deposit or withdrawal is confirmed and shown on your wallet balance.
Data Retention We keep account and payment records only for as long as needed to run your account and to meet reporting requirements under local law.
Requesting Changes Ask us to correct, export or delete your account data through support, and we'll act once your identity is confirmed through your login details.
REACH OUR TEAM

Questions About Your Data

Got a question about what we hold on your account, or want a copy of your data? Our support team handles privacy requests the same way they handle a payment query — through live chat inside the Mbajje app or website, or by raising a ticket from your account panel. Tell us what you need — access, correction or deletion — and we'll confirm your identity through your registered login and wallet reference before we act on the request, in line with your local law and eligible regions.

Live Chat Support Open live chat from your account panel to ask about data we hold, cookie settings or a wallet reference tied to a bKash, Nagad or Rocket transaction.
Account Support Ticket Raise a support ticket directly from your Mbajje account when you want a copy of your data or need a correction made to your registration details.
Email Enquiry Send us a written request for data access, correction or deletion, and we'll verify your identity against your account login and wallet reference before processing it.

Common Questions About This Policy

Here are the questions we hear most often from players checking how their account data is handled before they deposit through bKash, Nagad or Rocket, or before they open a live table like Live Roulette Wheel. If your question isn't covered here, our support team can walk you through it directly.

No. Your wallet PIN stays inside your bKash, Nagad or Rocket app. We only receive the transaction reference number needed to match a deposit or withdrawal to your account.

Yes. Contact support through live chat or a ticket from your account panel, and we'll confirm your identity before sharing a copy of the data we hold on you.

Access to Mbajje and how we handle your data depends on your local law and the eligible regions we can serve, so availability and rules may differ outside Bangladesh.

We remove or anonymise account details once they're no longer needed for your closed account, though we may retain transaction records for a period required by local law.

Yes, cookies keep your login and session active across our slot rooms and live tables. You can clear or block them from your browser or app settings anytime.

Reach our support team through live chat inside the Mbajje app, or raise an account ticket, and we'll respond to your privacy request once your identity is verified.

We share only what's needed to run a round, such as with Pragmatic Play or Evolution, or to confirm a bKash, Nagad or Rocket transaction — nothing more.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.