Verify your identity before first withdrawal
We run a one-time verification to protect your account and meet regional banking requirements. The process takes a few minutes: upload a photo of your national ID or passport, add a quick selfie if prompted, and we'll review it while you keep playing. Once approved, every future withdrawal clears without extra steps. This check exists so only you can move funds out
of your account, keeping your balance safe from unauthorized access.
- Upload identity document — Tap the verification prompt in your account settings. Upload a clear photo of your national ID, passport or driver's license.
- Add a selfie if requested — Some verifications need a quick selfie to match your face to the ID photo. Snap the picture in good light and submit.
- Wait for approval — We review documents in the order they arrive. Most checks clear within an hour during active support hours.
- Start withdrawing freely — Once verified, your account is locked to your identity. Cash out to bKash, Nagad or Rocket anytime without repeating this step.